Privacy Policy

Last updated: Nov 2025

At Birr Bridge, your privacy and account security are very important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our services.

1. Information We Collect

We collect only the information necessary to process your orders and provide customer support:

  • Full name
  • Email address
  • Phone number
  • Payment proof (screenshot)
  • Order details
  • Account credentials (username & password) only if you voluntarily provide them so we can complete a requested subscription payment on your behalf.

We do NOT collect or store:

  • Bank card numbers
  • Card CVV codes
  • Financial account passwords
  • System-level or unrelated credentials

2. How We Use Your Information

We use your information only to:

  • Verify payment and activate your order
  • Complete subscription payments you request
  • Send order confirmations and status updates
  • Provide support through Telegram or email
  • Improve our services and prevent fraud

We never sell or share your data with third parties for advertising or marketing purposes.

3. Account Credentials, Security & Limited Use

Your credentials are handled with strict security measures:

  • Collected only if you voluntarily provide them
  • Used only for the exact task you authorize
  • Accessed only by a very small verified team
  • Stored in encrypted form
  • Deleted immediately after the order is completed
  • Longer storage only if you explicitly request recurring payment handling
  • We strongly recommend changing your password after your order is completed

4. Data Protection

We use secure systems, encryption, and strict internal access controls to protect your data. All sensitive files, including payment proofs and credentials, are securely stored and deleted according to this policy.

5. Legal & Third-Party Terms

Some services (like Netflix or Spotify) may prohibit sharing your credentials. By providing credentials, you take responsibility for understanding the platform’s terms. Birr Bridge is not responsible for actions taken by those platforms.

6. Communication

We only contact you through:

If anyone contacts you outside these channels claiming to be Birr Bridge, please report it.

7. Your Rights

You may request to:

  • Update your personal information
  • Delete your account and stored data
  • Receive a copy of your stored data

To make these requests, contact birrbridge@outlook.com.

8. Data Retention

We keep your information only as long as necessary to complete your order and support interactions.

  • Credentials for single-time orders are deleted immediately after processing.
  • Recurring-payment storage requires explicit written consent.

9. Changes to the Policy

Any updates to this Privacy Policy will be posted here with the updated date.

10. Contact Us